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Does Aeromexico Give Refunds?

23/12/2021

Does Aeromexico Give Refunds?

Aeromexico is the flag carrier of Mexico, which deals in many scheduled flights to various domestic and international destinations. It is known for its unique services and provides great deals in the form of packages to different destinations. But there are times when you need to cancel your flight ticket and ask does Aeromexico give refunds? To get the refund on Aeromexico flights, you need to understand some of the points of the Aeromexico refund policy, which is mentioned below:

  1. The refund can be initiated to both refundable and non-refundable tickets. 
  2. If you have utilized a portion of the ticket, then only the unused portion of the ticket will be refunded.
  3. You can easily claim a refund from Aeromexico as if your purchase the refundable ticket, then a refund will be issued to the original payment source. If you purchase the non-refundable ticket, they will provide you in the form of an electronic voucher. This voucher can be used for a future booking. 
  4. The calculation of the refund amount depends upon the value of your ticker, exclusive of the tax you paid for the ticket.
  5. If you cancel your flight ticket within 24 hours of the purchase, then you will get a full refund on your flight ticket.
  6. If you cancel your flight after 24 hours, you need to pay the number of fees or penalties for cancellation, which depends on your ticket type and time left for departure.
  7. The passengers with premier fare and the flexible fare will not have to pay the cancellation charges and get a full refund on their cancelled flight.
  8. If airlines cancel or delay the flight up to 4 hours, then you can claim a full refund of your cancelled flight.

How Can You Get a Refund for Your Aeromexico Cancellation?

  1. First, you need to open the Aeromexico official site at your device browser and go to the manage booking tab at the top of the page.
  2. Now you need to enter the reservation number and last name of the passenger in the required field and click on submit button.
  3. You will see the booking details on your screen; select the ticker you want to cancel and click on the cancel flight option.
  4. Now enter the reason for cancellation and submit. You will head towards the payment summary page.
  5. You can see the final amount of refund after deduction. Click on the confirm button to complete the cancellation process.
  6. You will receive a cancellation confirmation at your registered email address, and your refund will be issued at your payment source within 5 to 10 working days.

For more information, you can contact the Aeromexico customer service department on-call and dial the Aeromexico customer service number, which is available at the airline's contact section. Talk with the representative and understand all the important points related to refund. You can also choose the other contact mode like chat, email or social media to reach the customer support department as they are 24 hours and seven days available.